Crisis Lines by Country
Free, confidential, answered by a trained person: the numbers for the US, UK, Ireland, Canada, Australia, New Zealand and Europe, checked on a dated schedule. Part of The Humanual Toolkit. Free to read, print and photocopy.
If someone is in danger right now
Call your emergency number. Say where you are first, then what is happening. Stay on the line.
Every number on this page is free, confidential and answered by a person trained for exactly this call. You do not need to be in danger to use them. You do not need to be sure it is bad enough. If you are wondering whether to call, that is the signal to call.
Print this page and put it somewhere you can see it. The moment you need it is not the moment to search for it.
United States
| Who | Call or text | Hours |
|---|---|---|
| 988 Suicide & Crisis LifelineSuicidal thoughts, overwhelming distress, a mental health or substance use crisis. Chat at 988lifeline.org. Spanish: press 2, or text AYUDA. Veterans: press 1, or text 838255. | 988call or text | 24/7 |
| Crisis Text LineWhen you cannot make a phone call, or would rather not. | Text HOME to 741741 | 24/7 |
| The Trevor ProjectLGBTQ+ young people. Also chat at thetrevorproject.org. | 1-866-488-7386or text START to 678-678 | 24/7 |
| Trans LifelineRun by and for transgender people. No non-consensual emergency services. | 877-565-8860 | Mon–Fri, 10am–6pm Pacific |
| SAMHSA National HelplineReferrals to treatment for substance use and mental health. English and Spanish. | 1-800-662-4357 | 24/7 |
| National Domestic Violence HotlineIf the danger is someone you live with. Chat at thehotline.org. | 1-800-799-7233or text START to 88788 | 24/7 |
| Poison ControlAny swallowed, inhaled or spilled substance, including an overdose you are not sure about. | 1-800-222-1222 | 24/7 |
United Kingdom
| Who | Call or text | Hours |
|---|---|---|
| SamaritansWhatever you are going through. Welsh-language line 0808 164 0123. | 116 123 | 24/7 |
| ShoutText-based support when talking is not possible. | Text SHOUT to 85258 | 24/7 |
| NHS 111, mental health optionUrgent mental health help from the NHS. Call 111 and choose the mental health option (usually option 2). | 111 | 24/7 |
| CALMCampaign Against Living Miserably. Phone, webchat and WhatsApp. | 0800 58 58 58 | 5pm–midnight, daily |
| National Domestic Abuse HelplineRun by Refuge. If the danger is someone you live with. | 0808 2000 247 | 24/7 |
Ireland
| Who | Call or text | Hours |
|---|---|---|
| SamaritansWhatever you are going through. Email jo@samaritans.ie. | 116 123 | 24/7 |
| PietaSuicidal thoughts, self-harm, or bereavement by suicide. | 1800 247 247or text HELP to 51444 | 24/7 |
| Text About ItAnonymous text support, run by spunout with the HSE. | Text HELLO to 50808 | 24/7 |
| Women’s AidIf the danger is someone you live with. | 1800 341 900 | 24/7 |
Canada
| Who | Call or text | Hours |
|---|---|---|
| 9-8-8 Suicide Crisis HelplineSuicidal thoughts or a mental health crisis. English and French. | 988call or text | 24/7 |
| Kids Help PhoneYoung people. Phone, text, and chat in the evenings. | 1-800-668-6868or text CONNECT to 686868 | 24/7 |
| Hope for WellnessFirst Nations, Inuit and Métis. Counseling in English, French, Cree, Ojibway and Inuktitut on request. | 1-855-242-3310 | 24/7 |
| Trans LifelineRun by and for transgender people. | 877-330-6366 | Mon–Fri, 10am–6pm Pacific |
| Domestic violenceThere is no single national line. sheltersafe.ca lists the 24-hour line for your province or territory. Ontario: Assaulted Women’s Helpline. | 1-866-863-0511Ontario | 24/7 |
Australia
| Who | Call or text | Hours |
|---|---|---|
| LifelineCrisis support and suicide prevention. Chat at lifeline.org.au. | 13 11 14or text 0477 13 11 14 | 24/7 |
| Beyond BlueAnxiety, depression, and not knowing which one it is. | 1300 22 4636 | 24/7 |
| Kids HelplineAges 5 to 25. | 1800 55 1800 | 24/7 |
| 13YARNAboriginal and Torres Strait Islander crisis support, run by Aboriginal and Torres Strait Islander people. | 13 92 76 | 24/7 |
| 1800RESPECTSexual assault, domestic and family violence. | 1800 737 732or text 0458 737 732 | 24/7 |
New Zealand
| Who | Call or text | Hours |
|---|---|---|
| 1737, Need to Talk?A trained counselor, any time, any reason. | 1737call or text | 24/7 |
| Lifeline AotearoaCrisis support. Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO). | 0800 543 354or text HELP (4357) | 7am–midnight, daily |
| YouthlineAges 12 to 24. Webchat at youthline.co.nz. | 0800 376 633or text 234 | 24/7 |
| Women’s RefugeIf the danger is someone you live with. | 0800 733 8430800 REFUGE | 24/7 |
Europe
112 is the emergency number in every EU country, free from any phone, including a locked one. The crisis lines below are national; the same three-digit numbers do not work everywhere, so check the row for your country.
| Who | Call or text | Hours |
|---|---|---|
| 116 123The European emotional-support number. Live in Germany, Czechia, Hungary, Slovenia, Lithuania, Latvia, Estonia and Norway (and the UK and Ireland, above). Not the main line in Austria, France, Spain, Italy, the Netherlands, Finland or Slovakia. | 116 123where it operates | mostly 24/7 |
| Germany, TelefonSeelsorgeAlso chat and email at online.telefonseelsorge.de. | 0800 111 0 111or 0800 111 0 222, or 116 123 | 24/7 |
| France, 3114Numéro national de prévention du suicide. | 3114 | 24/7 |
| Spain, 024Línea de atención a la conducta suicida. Chat and sign-language video too. | 024 | 24/7 |
| Italy, Telefono AmicoAlso WhatsApp 324 011 7252. | 02 2327 2327 | 24/7 |
| Netherlands, 113Both numbers are free. Chat at 113.nl. | 113or 0800-0113 | 24/7 |
| Austria, Telefonseelsorge | 142 | 24/7 |
| Children and young people116 111 is the child helpline in most EU countries (not France, which uses 119, or Italy, 19696). | 116 111most EU countries | varies |
| Victims of crime116 006 is the EU victim-support number; it is being rolled out and is not live in every country yet. | 116 006where available | varies |
Anywhere else
findahelpline.com is a free directory of verified crisis lines in more than 175 countries, by phone, text and chat, run as a public service by ThroughLine. If your country is not on this page, start there. Failing that, search “[your country] crisis line” and choose the result run by a health service or a named charity, not an advertiser.
What happens when you call
- A trained person answers. On most lines it is a volunteer or counselor whose whole job is this call. There is no script you have to follow and no wrong way to start. “I don’t know why I’m calling” is a normal first sentence.
- They will ask what is going on, and they will listen. They may ask directly whether you are thinking about suicide. The question is routine and it is safe to answer honestly; it does not trigger anything on its own.
- They will ask whether you are safe right now. If you are not, they will help you get safe, which may mean staying on the line while you move away from something, or agreeing on what you will do in the next hour.
- They will not lecture, diagnose, or tell your family. Calls are confidential. The one limit, on every line, is that if a life is in immediate danger they may involve emergency services; the lines say so openly, and Trans Lifeline is the one above that does not do this without your consent.
- You can hang up whenever you want. You can call back. You can call a different line if the first one did not fit.
- Most calls end with a plan for the next day or two, not a cure. That is what they are for: getting through the next stretch, and pointing you to what comes after. For what comes after, see When to Seek Help.
If you are calling about someone else
Every line above will talk to you if you are worried about another person. Tell them what you have seen, what the person has said, and whether they are with you. They will help you decide what to do in the next hour, what to say, and when it is time to call the emergency number instead. The Relationship Emergency Reference has the signs to look for; Volume 2, Appendix B has the longer guide.
When the phone is the problem
If you cannot speak, cannot be overheard, or cannot bear a voice today, every country above has a text or chat line: 741741 and 988 by text in the US, 85258 in the UK, 50808 in Ireland, 988 and 686868 in Canada, 0477 13 11 14 in Australia, 1737 in New Zealand, and the web chats at 113.nl, 024 and telefonseelsorge.de in Europe. A text conversation counts. It is not the lesser option.
Every number on this page was checked against the operating organization’s own website on 10 September 2026. Hours are local time. Where a service has changed since the books went to print, the change is listed at the foot of the page.
Other pages, printable
New pages are added as they are finished, and the index is always the current list. The Toolkit indexThe five volumes

